Refund policy

Return Policy Summary

• Returns Accepted: We accept returns within 14 days of receiving your order.
• Return Shipping: Free return shipping is provided.
• No Restocking Fee: We do not charge restocking fees.
• Final Sale Items: No items are final sale except those listed below.

Return Eligibility

• Items must be unworn, unused, and in their original packaging.
• A receipt or proof of purchase is required.
• Include a photo and proof of purchase with your inquiry.

How to Start a Return

• Contact us at stacystylegifts@gmail.com or use the Contact Us button on our website.
• All returns require prior authorization before they can be accepted.

Non-Returnable Items

• Personalized and Custom Products: Non-returnable unless faulty.
• Sale Items: Non-returnable or exchangeable.

Customer Responsibility

• Return shipping costs are the customer's responsibility if free return shipping is not offered.
• We recommend using registered mail for returns, as we cannot be responsible for lost or damaged packages.

Exchanges

• Exchanges are available only for items damaged during shipping.

Refunds

• We will notify you upon receiving and inspecting your return. We’ll process the refund using your original payment method (excluding postage) if approved.
• Refunds may take time, depending on your bank or card issuer.